Privacy Policy

1. Introduction

This Privacy Policy describes how 7001065362 and its affiliates (collectively “7001065362”, “we”, “our”, or “us”) collect, use, share, protect, or otherwise process your personal data through our website https://myobhijan.com/ (the “Platform”). You may be able to browse certain sections of the Platform without registering.

We do not currently offer products or services under this Platform outside India. Your personal data will primarily be stored and processed in India. By visiting the Platform, providing your information, or availing any product or service offered on the Platform, you agree to be bound by this Privacy Policy, the Terms of Use, and applicable service/product terms and conditions.

2. Collection of Personal Data

We collect personal data when you use the Platform, register, interact with us, or otherwise provide information. This may include:

• Contact details (name, address, telephone/mobile number, email ID).
• Identity and address verification documents.
• Transaction-related data and order information.
• Payment and bank account details, with your consent.
• Biometric information, where applicable and with your consent.

You may choose not to provide information by opting not to use a particular service or feature on the Platform.

We may also track your behavior and preferences on the Platform. This data is compiled and analyzed on an aggregated basis.

If a third-party partner collects your data directly, their privacy policy will apply. We are not responsible for third-party privacy practices, and you should review their policies before sharing information.

3. Use of Personal Data

We use your personal data to provide and improve the services you request, including:

• Processing orders and transactions.
• Enhancing your customer experience.
• Resolving disputes and troubleshooting issues.
• Notifying you about offers, products, services, and updates.
• Customizing your experience on the Platform.
• Preventing fraud, errors, and illegal activity.
• Enforcing our terms and conditions.
• Conducting marketing research, analysis, and surveys.

If you withhold consent or information, your access to some products or services may be affected.

4. Sharing of Personal Data

We may share your data with:

• Our group entities, affiliates, and corporate entities to provide services and products.
• Sellers, business partners, and third-party service providers, including logistics partners and payment providers.
• Third-party reward programs and other partners you choose to engage with.

Such sharing may be necessary to provide our services, comply with legal obligations, enforce agreements, facilitate marketing, or prevent fraud and illegal activities.

We may also disclose personal data to government or law enforcement agencies when required by law or when we believe in good faith that disclosure is necessary to respond to legal process, enforce our policies, protect rights, or ensure public safety.

5. Security Precautions

We adopt reasonable security practices and procedures to protect your personal data against unauthorized access, disclosure, loss, or misuse. We use secure servers and follow internal security guidelines.

However, no data transmission over the internet is completely secure. By using the Platform, you acknowledge the inherent risks of transmitting data online.

You are responsible for protecting your account login credentials and passwords.

6. Data Deletion and Retention

You may request account deletion through your profile settings or by contacting us. Account deletion will result in loss of related information and access.

We may delay or refuse deletion if there are pending grievances, claims, shipments, or other obligations.

We retain personal data only as long as needed for the purposes collected or as required by law. We may retain data longer to prevent fraud, abuse, or for legitimate business purposes.

Anonymized data may be retained for research and analytics.

7. Your Rights

You may access, correct, and update your personal data through the Platform’s available features.

8. Consent

By using the Platform or providing information, you consent to the collection, use, storage, disclosure, and processing of your personal data in accordance with this Privacy Policy.

If you provide personal data of another person, you represent that you are authorized to do so and consent to our processing of that information.

You consent to receive communications from us and our partners via SMS, instant messaging apps, calls, and email for purposes described in this Privacy Policy.

You may withdraw consent by contacting the Grievance Officer. Please use the subject line “Withdrawal of consent for processing personal data”. We may verify your request before acting on it.

Withdrawal of consent will not be retrospective and will be subject to the Terms of Use, this Privacy Policy, and applicable laws. We may restrict or deny services that require the withdrawn information.

9. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. Please review it periodically. Significant changes may be notified as required by applicable law.

10. Grievance Officer

If you have questions or concerns, please contact the Grievance Officer:

• Name of the Office:
• Designation:
• Company Name and Address:
• Contact:
• Phone:
• Working Hours: Monday - Friday (9:00 - 18:00)